Multiple authors can work on different parts of a project simultaneously, and then publish to the same server to have users view it as a unified online information system.Įasily publish server-based Adobe FlashHelp and WebHelp Projects. Work on your own schedule - develop and publish content with automatic project merging. Based on the tracking and reporting data, you can customize your content to meet user requirements, find information gaps, and improve heading titles. Optimize your content with data tracking - locate areas where users make repeated requests for information, find out which searches are repeated and how users navigate content, and gather operating system and browser data. Merge projects with similar content into one area, even if they are in multiple languages. Segregate help content into protected and public areas, and assign rights to individual users or groups, including view only, publish, or report. Web administrators can open and delete projects manage users, areas, and projects view reports schedule databases and search. Choose the order you want projects to appear in the index or use the default order.Įasily configure RoboHelp Server 9 to authenticate administrators and users using Web administrator and configuration files. Build a project from different parts, and then publish it as a unified online information system. Simultaneously work on multiple sections of a project, and then automatically merge them together at runtime. The enhanced Adobe RoboHelp Server 9 search engine provides exceptional performance for several languages. Search for topics and baggage files included in a project, and automatically generate an updated index during scheduled scans. This feature is available for all supported operating systems. Host different help systems by creating multiple contexts in apache tomcat, and configuring different instances of RoboHelp Server (with a single installation) to run on each of these contexts (running on the same IP address and port number, but different context names). Search now also includes docx, pptx, and xlsx files. Take advantage of enhanced search features, including search results ranking, keyword and synonym searches, multiple language and phrase searches, exclude or show topic context, wildcard searches, and baggage file searches. Change display text in the user interface, including Contents, Index, and Search buttons. Users can also view ratings and feedback from other users.Īutomatically localize content and publish in multiple languages to the same server. Users can comment on topics through AIR Help output and mark their favorites. Accept, reject, or delete user comments using the moderation dashboard, whether you are using RoboHelp Server or a shared network location.Įnable users to interact with help content and each other using feedback and topics ratings. Take advantage of the easy-to-use Web administrator interface, with enhanced options, including user edit/delete, and sign out.Įnable user collaboration with the Adobe AIR help comment-sharing feature in Adobe RoboHelp Server. Take advantage of the new professional-looking user interface for reports, developed with Adobe Flash, to display full-page graphs.Įnable users to export data to CSV format and then feed it into a special charting application or use it for statistical analysis. Just select the columns you want to add to the report, and then save them on the server, so they will be automatically included if the same report is regenerated. Other reports have been enhanced, including search trends, frequently viewed content, and the reports page.Įasily customize reports for frequently viewed topics, frequently searched terms, search terms with no results, and browser and OS usage statistics reports. Work with new reports such as page views and pages per visit.
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